Privacy Policy

1. Introduction

Welcome to RaikaPanel ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Instagram management platform.

RaikaPanel is a legitimate business tool designed to help Instagram Business Account owners manage and automate their Instagram presence in compliance with Instagram's Terms of Service and Meta's Platform Policies.

2. Information We Collect

2.1 Account Information

When you register and use RaikaPanel, we collect:

• Username, email address, and phone number
• Profile information you provide during registration
• Instagram Business Account information (with your explicit consent)

2.2 Instagram API Data

With your explicit authorization through Instagram's OAuth consent screen, we access:

• Instagram Business Account ID and profile information
• Direct messages sent to your Instagram Business Account (only for automation purposes you configure)
• Comments on your Instagram posts (only for automation purposes you configure)
• Instagram media posts data for management purposes

Important: All access to Instagram data is explicitly authorized by you through Instagram's official OAuth flow. You can revoke access at any time through your Instagram account settings.

2.3 Usage Data

We collect information about how you interact with our platform, including log files, device information, and usage patterns to improve our services.

3. How We Use Your Information

We use the collected information for the following legitimate business purposes:

• Service Provision: To provide and maintain our Instagram management and automation services
• Automation Features: To execute automated responses to messages and comments as configured by you, strictly in compliance with Instagram's policies
• Account Management: To manage your account, process payments, and provide customer support
• Communication: To send you important updates, service notifications, and respond to your inquiries
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Service Improvement: To analyze usage patterns and improve our platform's functionality and user experience

4. Instagram API Usage and Compliance

RaikaPanel uses Instagram's official Graph API in full compliance with:

• Instagram Platform Policy
• Meta's Terms of Service
• Facebook Platform Policy
• All applicable Instagram API Usage Guidelines

4.1 Authorized Use Cases

Our platform is designed for legitimate business use cases:

• Automated response to customer inquiries via Instagram Direct Messages (with user consent)
• Automated response to comments on business posts (with user consent)
• Content management and scheduling for Instagram Business Accounts
• Analytics and insights for business account management

4.2 Data Handling

We follow Instagram's data handling requirements:

• All Instagram data is accessed only with your explicit OAuth consent
• Data is stored securely and encrypted in transit and at rest
• We do not sell, rent, or share Instagram user data with third parties
• You can revoke access at any time, and we will immediately stop accessing your Instagram data

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice to users)
• With Your Consent: When you explicitly authorize us to share information

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (SSL/TLS)
• Encryption of sensitive data at rest
• Regular security audits and updates
• Access controls and authentication mechanisms
• Secure storage of Instagram access tokens

7. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and associated data
• Data Portability: Request a copy of your data in a portable format
• Revoke Instagram Access: Revoke Instagram API access at any time through your Instagram account settings
• Opt-Out: Opt-out of marketing communications

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Retention of Data

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

9. Children's Privacy

Our services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Compliance with Instagram/Meta Policies

RaikaPanel operates in full compliance with all Instagram and Meta policies:

• We only access Instagram data with explicit user authorization via OAuth
• We use Instagram data solely for the purposes disclosed to users
• We do not collect or store Instagram passwords
• We implement appropriate security measures to protect Instagram data
• We respect user privacy and do not misuse Instagram user information
• We comply with all Instagram API rate limits and usage guidelines

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: